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Refund and Returns Policy

Here is our Returns and Refund Policy for reference to our valued customers buying “STEVA gizmo”, a leading ecommerce brand specializing in “Kitchenware and Home Appliances” in India:

At STEVA gizmo, we strive to provide our customers with a seamless shopping experience at the comfort of their home. If you encounter any issues with your purchase, please refer to the following guidelines:

1. Replacement Policy

  • In the rare event that you receive a damaged or defective product, we will be happy to replace it for you within 7 days of delivery.

  • To initiate a replacement request, please follow these steps:

    • Contact our customer care team by emailing us at info@gizmore.in or calling our toll-free number (mentioned on our website).

    • Our customer care executive will guide you through the process and assist you in the replacement request.

  • Eligibility for Replacement:

    • The product should be unused and within its original packaging.

    • All tags, labels, and accessories should be intact.

    • The product should not be damaged or tampered in any way.

  • Please note that the replacement product will be dispatched to you only after we receive the defective product from your end delivered to us.

2. Refund Policy

  • We do not offer refunds on any product purchased from STEVA gizmo in, except in the following circumstance:

    • If the product you ordered is out of stock, we will refund the entire amount paid by you.

    • If the payment is failed and the amount is deducted from your Bank, get the transaction proof generated by your Bank.

    • Email the proof to us. Upon verification, if the amount is credited it will be refunded back.

Additional Benefits:

  • 100% Genuine Product: We guarantee the authenticity of our products.

  • 7 days Replacement: You have 7 days to request a replacement.

  • Free Shipping: Enjoy free shipping on your orders.

  • 1 Year Warranty: Our products come with a 1-year warranty.


Important Notes:

  • Customers are not eligible for replacement in the following cases:

    • Dissatisfaction with the look or sound quality of the product.

    • Physical damage not notified within 24 hours of receiving the product.

Contact Us

For any queries related to returns and refunds, feel free to reach out to our customer support team with relevant order details shared at: support@stevagizmo.com.

The brand “STEVA gizmo” reserves the right to customize this policy further based on its specific business requirements and update the same over its website here for reference to its customers from time to time.

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